Hello, @punker barbie , I want to thank you so much for your assistance. my new account has been retrieved. But still I am concerned about my old account Calin_3. I still do not know if it can be accessed by my hacker. when my email was changed from my account, my password was changed too. I still cant access it and I do not know about its condition now. If I can not be able to use it anymore I request that it is completely locked or deleted if possible to avoid future complications like another hack or ban ticket number (RW3ZWV-PKX93). Would you advice me to send one last follow up to chaturbate support team? I will take the initial to secure my account today. And would advice beginner models to always make sure to enable two factor Authentication. It really can save you from unexpected intrusion. Have a nice day.
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New account has been recovered
- Thread starter Pixiedustie12
- Start date
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Yes, you should ask support directly to do that. Ask them to unlink your ID from said account. Do it ASAP, because for as long as your ID is there, you could still be held liable for any violation committed on that account.
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I didn't see that.
@Pixiedustie12, did support explicitly acknowledge that you were in fact hacked and that the ban was lifted on your person? If they, for some reason, only activated the new account without cleaning your ID, you could be facing the same ban again later.
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Yes Support confirmed to me that someone attempted to present my identification for age verification pretending to be me, hence I was suspended. they were trying to misuse copies of my identification in effort to have me terminated from the Chaturbate platform. But support confirmed that it was not me, and lifted my suspension. I have confirmed that the new account is not banned anymore but I still do not have access to the old one and I really do not want it to affect my new account. I have asked support to unlink my ID from the account Calin_3 under the email thread ticket (YRDX92-040DP) kindly help on follow up.
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Well, that's good news
I think you should be fine then if they already told you that you're in the clear. I'm happy for you as it seems that these kinds of cases usually end with the ban standing. Good luck.
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