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Payment held/ Account deactive

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Jul 1, 2022
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Hello, I am jack_cole69 on chaturbate. IChaturbate decided to hold my payment because they wanted me to re verify. I sent my passport and ID again, both denied because I was already verified ! I sent countless messages to support telling them that there’s no use of holding my payment when I was verified to begin with! I’m still awaiting their response, I am very frustrated as I’ve worked hard and getting my money held back for no reason pisses me off. Did anyone have the same problem? What can I do? Will I receive my money.? They deactivated my account and banned my room.