Once you fill out the application for therapy Pineapple Support will send you an email in a day or so to let you know that your application has been processed/accepted and that a therapist will be contacting you soon. Then, you’ll either get a call or email from the therapist they matched you with. My therapist had called me, but I’m guessing some therapists might email. For me, that’s when we set up a time for therapy and she also asked me a few questions about what I was looking for with therapy.
As far as pricing goes, you get to name your own price. They do encourage you to pay what you can, since anything you pay or donate goes to helping other people in the industry who need therapy. I don’t think there’s a minimum amount you have to pay, though.
Anyway, the process is pretty easy and quick. Exactly a week after I had applied, I was having my first therapy session. Also, the therapist they paired me with is absolutely fantastic. By far the best therapist I’ve ever worked with.
