Please help! Chaturbate support does not respond for three weeks. The account is banned, the reasons are unknown to me, I always follow the rules.

[Arts]

Hello, dear Chaturbate support.
Please help @punker barbie understand the situation with my account. My nickname is IamAllYours. CB support does not respond for three weeks. I've been working on the site for a long time, I love it and always try to follow the rules. I'm upset, because I really don't know what I broke on the site. I hope for your help @punker barbie in solving the problem with my account. I wish You a good day and good mood!

 

[punker barbie]

Hello, dear Chaturbate support.
Please help @punker barbie understand the situation with my account. My nickname is IamAllYours. CB support does not respond for three weeks. I've been working on the site for a long time, I love it and always try to follow the rules. I'm upset, because I really don't know what I broke on the site. I hope for your help @punker barbie in solving the problem with my account. I wish You a good day and good mood!

I have confirmed that the support team has responded to your inquiry. Ticket #23493936

 

[Arts]

I have confirmed that the support team has responded to your inquiry. Ticket #23493936

Thank you for your answer, it's important for me! But unfortunately, I did not receive letters with such a number from CB support. Maybe it was some kind of technical failure? Please tell me, can I ask CB support to duplicate their response or do I need to make a new request to CB support? Thank you again for your help.

 

[punker barbie]

Thank you for your answer, it's important for me! But unfortunately, I did not receive letters with such a number from CB support. Maybe it was some kind of technical failure? Please tell me, can I ask CB support to duplicate their response or do I need to make a new request to CB support? Thank you again for your help.

Ticket #23493936 received a response on June 13, 2024.

 

[Arts]

Ticket #23493936 received a response on June 13, 2024.

I'm sorry, but this is probably not my letter, or rather the letter is not related to my account. My account was banned at the end of April 2025. I sent a letter in support of CB on April 27, 2025. My nickname on the website is "iamallyours". I would not like to specify the full E-mail to which the account is tied in the public domain (he.....a@gmail.com). If you have the opportunity, please check my account information again. Thank you

 

[Arts]

I'm sorry, but this is probably not my letter, or rather the letter is not related to my account. My account was banned at the end of April 2025. I sent a letter in support of CB on April 27, 2025. My nickname on the website is "iamallyours". I would not like to specify the full E-mail to which the account is tied in the public domain (he.....a@gmail.com). If you have the opportunity, please check my account information again. Thank you

Hello @punker barbie . Sorry for my persistence, but you write that the reply to my messages was received on June 13, 2024, but the problem with my account arose in April 2025. And my account was blocked only in April 2025. And I sent a message in support of CB on April 27, 2025. I have been working on this account for many years and it was not blocked. I'm completely confused and don't understand what to do now and how to unblock my account. Please help @punker barbie