Please help me get my account back

[SofiaSofia]

@punker Good day! Please tell me how I can get my account back. The situation is this - my former colleagues took over my page: they know the login and password! And now I can't access my account! My account is "Sofiabrookss", I'm quite a successful model and have gained more than 100 thousand subscribers since spring! I am ready to provide all the documents to confirm that this account is mine! Perhaps they have already changed the email, now my email is ssofia326@yahoo.com! I have already written from it to support about changing the password, but I know that sometimes support takes a very long time to respond! I hope that you will help me here

 

[punker barbie]

@punker Good day! Please tell me how I can get my account back. The situation is this - my former colleagues took over my page: they know the login and password! And now I can't access my account! My account is "Sofiabrookss", I'm quite a successful model and have gained more than 100 thousand subscribers since spring! I am ready to provide all the documents to confirm that this account is mine! Perhaps they have already changed the email, now my email is ssofia326@yahoo.com! I have already written from it to support about changing the password, but I know that sometimes support takes a very long time to respond! I hope that you will help me here

I have confirmed that the support team has responded to your inquiry. Ticket #24727889

 

[yummybrownfox]

You shouldn’t be posting your personal e-mail address here on a public forum for everyone to see.

 

[AmberCutie]

You shouldn’t be posting your personal e-mail address here on a public forum for everyone to see.

I try not to let posts through my moderation queue if they look to be a personal/real name on the email address, but ones like this that are seemingly made for their performer name I let through since stage name emails may already be just a BS account anyway.

It's on them at that point to filter out junk/spam/etc that comes to their email or any other consequences that come if they share it in a public space.

 

[SofiaSofia]

I have confirmed that the support team has responded to your inquiry. Ticket #24727889

The thing is that I haven't received any response! Maybe it's because the email address on my account is different

 

[SofiaSofia]

I try not to let posts through my moderation queue if they look to be a personal/real name on the email address, but ones like this that are seemingly made for their performer name I let through since stage name emails may already be just a BS account anyway.

It's on them at that point to filter out junk/spam/etc that comes to their email or any other consequences that come if they share it in a public space.

You are absolutely right, thank you for understanding.