PVT disconnecting

[Sweety2023]

Hello Guys

I have a serious problem for the past 10 days. Private show would disconnect due to network problem maybe. My internet is fast and I tried different VPNs but it happens sometimes from my side and sometimes for the clients side. Did anybody experience that?

 

[Charlie_SC]

Hello Guys

I have a serious problem for the past 10 days. Private show would disconnect due to network problem maybe. My internet is fast and I tried different VPNs but it happens sometimes from my side and sometimes for the clients side. Did anybody experience that?

Hey @Sweety2023
Have you contacted our Support team with this so they can check your account and go through some troubleshooting steps?
I will contact you now via PM to obtain some more details from you and assist you further.

 

[Sweety2023]

Hey @Sweety2023
Have you contacted our Support team with this so they can check your account and go through some troubleshooting steps?
I will contact you now via PM to obtain some more details from you and assist you further.

Ok sure