Stripchat email help

[Deleted member 100150]

I have an account in SC and I have forgotten the email used but I want to connect it to my new email. It has been 2+ weeks and still no help from the support at SC. I have sent my proof of ID multiple times and I keep getting the same generic “your request has been updated”

Please help

 

[Deleted member 100150]

I have an account in SC and I have forgotten the email used but I want to connect it to my new email. It has been 2+ weeks and still no help from the support at SC. I have sent my proof of ID multiple times and I keep getting the same generic “your request has been updated”

Please help

My support ticket number is 3040733

 

[Elira_SC]

Hi there. Allow me some time to investigate and I will reach out to you via PM.

 

[Deleted member 100150]

Thanks Elira. Just been told to upload my documents through a link again haha, probably the 3rd time now. Am eager to hear from you

Hi there. Allow me some time to investigate and I will reach out to you via PM.

 

[Elira_SC]

I see that previously the upload link wasn’t used, but it has now been submitted. Our Support team has received your documents and will proceed with the next steps. I will monitor the situation as well but you're in good hands.

 

[Deleted member 100150]

I see that previously the upload link wasn’t used, but it has now been submitted. Our Support team has received your documents and will proceed with the next steps. I will monitor the situation as well but you're in good hands.

Just out of curiosity, how long will it take for a response now?

 

[Elira_SC]

Just out of curiosity, how long will it take for a response now?

I am not sure as I do not work in moderation. However, I have followed up for you.

 

[Deleted member 100150]

I am not sure as I do not work in moderation. However, I have followed up for you.

Hey sorry,
I appreciate you for helping but is there anyway you can speed things up? As I still haven’t received a response.

There is a good chance I’m going to get another email asking me to send the same photos for Verification. It’s very frustrating haha

 

[Elira_SC]

Hi there! I can't seem to DM you.