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The tech support help thread. answers to be rated for your comfort

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Feb 22, 2015
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GothicFeline
Frist some back ground I do tech support for a living. Can’t say who I work for but a government agency is as far I go. There are a few places here in the ACF that offer help from basic to over the top. I want to put a place up were we can just ask and get answers all in one place.


Ranking: since we all have different level of skills and comfort zone I offer up that advice and answers be rated as follows

*= easy a few clicks and something every one with a computer should be able to do. This is not about skill but some times is the basics we for get.

**= a bit more this would be not average knowledge and a walk though would be expected. Where to click what to type. Or it’s in a hidden file/folder

***= this is where we get in to the visual aids screen caps are normally welcome here. This is the stuff even we tech guys have to google.

****= unless you are REALLY comfortable following a set up pics and text take it to a pro. This borders on just restore back to factory cause even tech guys are going to have to do a long search.

*****= this is a skull and cross bones. There is almost no or is not way to fix it. Its cheaper and easyer to replace it.



Some quick advice:

(*) Always clear your internet temp files and java temp files if you have a win 7 computer. Then shut down, wait 60 seconds and reboot. At the first sign of trouble.

(*) run your anti-virus. A quick scan is usually ok. But once a week run the full scan, yes it’s up to 2 hours. If a full scan take logner that 3 to complete and it not finding any-thing take it in.

(*) if your computer blue screens don’t ignore it. Take a cell phone pic of the screen and seek help. This is normally damaged RAM or corrupted critical windows files.


I am putting this under general cam chat as here is where I see most models ask for help.. Amber feel freetp move this if you want.
 
another tip. clean your temp files and I don't mean internet options.

(* 1/2) go to start. click run. in the box type temp and hit enter. click ok to the promp. {don't worry nothing important SHOULD be here.} hit Crtl +a and then Shift + Delete. after that is done close the window go back to run and type %temp% hit Crtl +a and then Shift + Delete. this should speed things up by 10% or more. and works for windows vista, 7 and 8. for 8 is type run in the search and select it.
 
(*****) Lock your screen if you are looking at some freaky assed porn and decide to step out for a smoke. Somebody walks in and sees that shit, can be mighty hard to explain.

(*) Ccleaner
 
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