Unverified person who is actually verified

[emmaty]

Hi. I am writing here desperately because I am tired of all these events. Tonight I came up with the idea of doing a roleplay on the phone. After 4 hours of trying to increase the traffic in my room I got banned with the reason, that not everyone from camera is has verified age. No one else showed up in my stream! Not even my cat! The room was full of people who gave tips to do certain things and they banned my room from no reason.... Another problem is that this is not the first time.
please help me because the support doesn't even bother to answer my email
My nickname from cb is: meetstrangers

 

[punker barbie]

Hi. I am writing here desperately because I am tired of all these events. Tonight I came up with the idea of doing a roleplay on the phone. After 4 hours of trying to increase the traffic in my room I got banned with the reason, that not everyone from camera is has verified age. No one else showed up in my stream! Not even my cat! The room was full of people who gave tips to do certain things and they banned my room from no reason.... Another problem is that this is not the first time.
please help me because the support doesn't even bother to answer my email
My nickname from cb is: meetstrangers

I have confirmed that Support has responded to your email.

 

[emmaty]

Yes! They apology and restored my account. But why they banned me? I can not understand that. It was not the first time. What I can do to prevent that to happen again?