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Not able to upload image for verification

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Apr 19, 2022
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Milfqueen123
Not sure what I did wrong. No email stating piks were rejected, just this. I took piks with phone. After the first attempt to upload failed, I converted piks to jpg to no avail. Do I need to use desktop mode OR just do this on my PC?
 

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Not sure what I did wrong. No email stating piks were rejected, just this. I took piks with phone. After the first attempt to upload failed, I converted piks to jpg to no avail. Do I need to use desktop mode OR just do this on my PC?

There is a maximum file size allowed as well. How big are these files you are submitting?
 
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That's true. May have been too large. 3000 X 4000 pixels, and about 950 kb


What format are you uploading in?
I am unsure which formats they allow, but if you're not, try converting to jpg or png (lots of free online converters - or literally open in paint and save as a new format/extension)
 
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That's true. May have been too large. 3000 X 4000 pixels, and about 950 kb

I think that should be fine, maybe the image is corrupt some how? I dont know, i do know that 950kb is pretty low for an image of that resolution, try not to send any images through any service that may compress the image and lower the quality.
 
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