The account has 524,000 subscribers (one of the spouses was blocked)

[Logan_Emma]

Hello, dear @punker barbie,
My name is Logan, we are a husband and wife couple. The account Logan-emma has now been renamed "Emmanyxxx." We have 524,000 subscribers. Recently, something unpleasant happened during a broadcast. We were sitting with our backs to the camera, got into a small argument, slapped each other, and then walked out of the frame! We got banned...

After that, we wrote to support that we were at fault and apologized to our viewers and the administration.
In response, they unbanned our account, but only Emma. As the second VZ model, I was banned for life.
It's been six months already! Our viewers keep asking where we've disappeared to... We've been writing to support, but they're not responding... We've worked so hard to get here, to get half a million subscribers and keep delighting us with our content... We've never violated the site's rules... Is it possible to somehow review our case and change the VZ ban to a different punishment? Thanks, dear @punker barbie.
(Chaturbate is all we have...we love to please our subscribers and love our work, please do everything in your power...thank you)

 

[punker barbie]

Hello, dear @punker barbie,
My name is Logan, we are a husband and wife couple. The account Logan-emma has now been renamed "Emmanyxxx." We have 524,000 subscribers. Recently, something unpleasant happened during a broadcast. We were sitting with our backs to the camera, got into a small argument, slapped each other, and then walked out of the frame! We got banned...

After that, we wrote to support that we were at fault and apologized to our viewers and the administration.
In response, they unbanned our account, but only Emma. As the second VZ model, I was banned for life.
It's been six months already! Our viewers keep asking where we've disappeared to... We've been writing to support, but they're not responding... We've worked so hard to get here, to get half a million subscribers and keep delighting us with our content... We've never violated the site's rules... Is it possible to somehow review our case and change the VZ ban to a different punishment? Thanks, dear @punker barbie.
(Chaturbate is all we have...we love to please our subscribers and love our work, please do everything in your power...thank you)

For assistance with Chaturbate, please contact support@chaturbate.com

 

[Vixxen81]

Yeah I don't see that being overturned. You can't commit domestic abuse and think it's just going to be okay to broadcast again. Find another site or let her work solo. The amount of followers you have is not a metric that influences bans/reinstatements.

 

[Logan_Emma]

Dear @punker barbie , a letter was sent to the support service, but there was no response.

 

[Slapstick]

Hello, dear @punker barbie,
got into a small argument, slapped each other,
...
We've never violated the site's rules...

Yeah, no. You did violate the TOS.

You are entirely responsible and liable for all activities conducted through your Account when interacting with others on the Platform. YOU WILL NOT SHARE, DISCUSS, OR REQUEST ANY CONTENT THAT IS INFRINGING, DEFAMATORY, OBSCENE, LEWD, VIOLENT, HARASSING, DISCRIMINATORY (RACIST, SEXIST, TRANSPHOBIC, ABLEIST, ETC.), INVASIVE OF PRIVACY RIGHTS, UNLAWFUL, OR OTHERWISE OFFENSIVE.

It is time to:

1. Work on your anger management issues
2. Find a new site

 

[punker barbie]

Dear @punker barbie , a letter was sent to the support service, but there was no response.

I have confirmed that the support team has responded to your inquiry. Ticket #24394381