Banned account

[lemon_pony]

Hi @punker barbie

My account has been banned for about 2 weeks now, I try contact support and received a response "We've received your message and are working to assist you as quickly as possible".
This has been 1 week ago... Is it normal to take this long? I worry so much my account will be lost forever

Account name: cuttie_ponyy

Thank you!

 

[punker barbie]

Hi @punker barbie

My account has been banned for about 2 weeks now, I try contact support and received a response "We've received your message and are working to assist you as quickly as possible".
This has been 1 week ago... Is it normal to take this long? I worry so much my account will be lost forever

Account name: cuttie_ponyy

Thank you!

I have confirmed that the support team has responded to your inquiry. Ticket #25375434