Hello everyone. I am writing to this forum in the hope of speeding up the progress of my application, as I noticed that @punker barbie is visiting this forum. And also, perhaps other users can give me instructions that can help me.
My nickname is Kelley_n_danny. We have been broadcasting in the “couple” section for more than three years, but this is the first time we are encountering token blocking. When you try to convert tokens into money, an error appears: "Unable to cashout. Contact support if the problem continues."
Of course, the first thing I did was contact support. Unfortunately, I can’t tell you the ticket number; I don’t know where to look. After two days, I still have not received an answer. The tokens is still blocked..
If there is anyone who has encountered this problem, can you tell me why it occurs, how to remove the lock, and most importantly, how long will the unlocking process take?
My nickname is Kelley_n_danny. We have been broadcasting in the “couple” section for more than three years, but this is the first time we are encountering token blocking. When you try to convert tokens into money, an error appears: "Unable to cashout. Contact support if the problem continues."
Of course, the first thing I did was contact support. Unfortunately, I can’t tell you the ticket number; I don’t know where to look. After two days, I still have not received an answer. The tokens is still blocked..
If there is anyone who has encountered this problem, can you tell me why it occurs, how to remove the lock, and most importantly, how long will the unlocking process take?
