Hi @punker barbie my chartubate account is africanbeauty008 got banned 3 years ago. Someone appeared on my camera by mistake and It had over 9400 tokens. It has not been easy with me. Please I’m humbly requesting your support and help me recover my account. I’ll appreciate your help. God bless
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Account permanently banned
- Thread starter africanbeauty008
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@punker barbie I have not got any response from the support team yet. Let me explain to you what made my account got terminated:
Hello Chaturbate Support,
I am requesting a review of my permanently terminated account and the identification issue referenced in your November 15, 2023 response.
I have kept the original email from Chaturbate Support dated September 14, 2023, regarding my suspension. In that email, Chaturbate explained that my account had been flagged because an unverified independent broadcaster had appeared on my broadcast. The email specifically instructed me to have the unverified individual who appeared on my broadcast upload their ID for age verification, and to contact Chaturbate once the ID had been uploaded.
The person who accidentally appeared on my broadcast was Andrew. Following the instructions I received from Chaturbate Support, Andrew submitted his own genuine identification for verification.
I did not submit Andrew’s identification as my own, and I did not intend to misrepresent his identity or mine. His ID was submitted because he was the person who had appeared on my broadcast and because your support team specifically instructed me to have that person upload their ID.
I believe this is important context that may not have been considered when my appeal was reviewed in November 2023. Your November response states that the identification submitted was fraudulent or did not belong to me. I understand that the ID did not belong to me — it belonged to Andrew, the person who appeared on my broadcast, exactly as described in your September 14 instructions.
I respectfully ask that you review the September 14, 2023 support correspondence together with the identification submission and reconsider the permanent termination of my account.
I am also willing to provide my own valid government-issued identification to verify that I am the rightful owner of the account.
I would be extremely grateful if my account could be reviewed again. The account also had more than 9,400 tokens at the time of the termination, so I would appreciate clarification regarding the balance as well.
Thank you for taking the time to reconsider my case.
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Ticket #22499275 received a response on September 30, 2023. For any additional questions regarding your account, please contact support@chaturbate.com
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