Unable to Withdraw nor Tip Tokens

[uki968323]

Dear @punker barbie,
I hope you can help me. I am suddenly not able to withdraw tokens nor tip tokens from my account. My username is Paul968323 and I have submitted a CB Support request and need to have the payout to pay my bills. I would appreciate any assistance you can provide.

 

[punker barbie]

Dear @punker barbie,
I hope you can help me. I am suddenly not able to withdraw tokens nor tip tokens from my account. My username is Paul968323 and I have submitted a CB Support request and need to have the payout to pay my bills. I would appreciate any assistance you can provide.

Emails are handled in the order received, so sending multiple messages on the same inquiry may delay our response.

 

[punker barbie]

Hello @uki968323 I have confirmed that the support team has responded to your inquiry. Ticket #25893801

 

[uki968323]

Hello @uki968323 I have confirmed that the support team has responded to your inquiry. Ticket #25893801

Dear @punker barbie,
I did receive a response from CB Support that stated my account should now work.
Unfortunately, when I now try to log into my account, my existing password does not work, even though I made sure that Caps Lock is not on. I also already tried Forgot Password and did not receive an email to reset the password.
I will now reply to the CB Support response about this issue because the response says to let them know if I have any issues.

 

[uki968323]

Dear @punker barbie,
I hope you can help me with the password issue, whereby I can no longer log into my account. I informed them of this side-effect in my reply to the CB Support response.
Thank you,

 

[punker barbie]

Dear @punker barbie,
I hope you can help me with the password issue, whereby I can no longer log into my account. I informed them of this side-effect in my reply to the CB Support response.
Thank you,

I have confirmed that the support team has responded to your inquiry. Ticket #25893801

 

[uki968323]

Dear @punker barbie,
Thank you very much for your assistance. Subsequently, I was able to initiate withdrawal of tokens from account.

Unfortunately, I have still not received the payout from CB through Paxum. I use Paxum regularly and have not changed any Paxum details. My username is Paul968323 and I have already submitted a new CB Support request, but I have not received any response.
I would appreciate any assistance you can provide because my bills are now in arrears.

 

[uki968323]

Dear @punker barbie,
I have received a response from CB Support. The email indicates that I converted my tokens during the current pay period of September 16th-30th and that I will receive payment when this pay period ends. It also says that I can request a new payout for a $3.95 daily payout processing fee.

However, when I converted my tokens I already did use Daily Payout, which what I regularly use. This method lets me receive payments through Paxum within 1 business day, as has been the case in the past. I informed them that I used Daily Payout in my reply to the CB Support response.
I have now not received the Daily Payout from CB in over 6 days.

 

[punker barbie]

Dear @punker barbie,
I have received a response from CB Support. The email indicates that I converted my tokens during the current pay period of September 16th-30th and that I will receive payment when this pay period ends. It also says that I can request a new payout for a $3.95 daily payout processing fee.

However, when I converted my tokens I already did use Daily Payout, which what I regularly use. This method lets me receive payments through Paxum within 1 business day, as has been the case in the past. I informed them that I used Daily Payout in my reply to the CB Support response.
I have now not received the Daily Payout from CB in over 6 days.

I have confirmed that the support team has responded to your inquiry. Ticket #25927137

 

[uki968323]

Dear @punker barbie,
Thank you very much for your assistance. I have now received the payout from CB through Paxum.
Unfortunately, this was a protracted, stressful experience for me for CB Support to resolve my initial issue.