CB account hacked: beminenowtoronto

[xsouldeath]

hi my account 'beminenowtoronto' was hacked. I saw a login from Amderstam that wasnt me.. I even clicked link in the email specifying it wasnt me. Forgot your password sends me nothing. Tried multiple times, even tried on a VPN in case you locked original IP for security or something. its quite shocking how many days have gone by without support , especially seeing as how the "forgot your password" feature is so bad .
@punker barbie

 

[cbhours]

hi my account 'beminenowtoronto' was hacked. I saw a login from Amderstam that wasnt me.. I even clicked link in the email specifying it wasnt me. Forgot your password sends me nothing. Tried multiple times, even tried on a VPN in case you locked original IP for security or something. its quite shocking how many days have gone by without support , especially seeing as how the "forgot your password" feature is so bad .
@punker barbie

Forgot your password does nothing on purpose when you click the button saying it wasn't you. The only thing you can do is email support and then they will make you go through some verification hoops.

 

[xsouldeath]

Forgot your password does nothing on purpose when you click the button saying it wasn't you. The only thing you can do is email support and then they will make you go through some verification hoops.

Yeah i emailed them. No reply for days. Love how some of their support section talks about 24/7

 

[Vixxen81]

Yeah i emailed them. No reply for days. Love how some of their support section talks about 24/7

Oh you sweet summer child, support is 24/7. It does not mean you will get immediate responses. Tickets are answered in the order they are received. As you can see if you look through the forum they receive a lot of emails.

 

[punker barbie]

Hello @xsouldeath I have confirmed that the support team has responded to your inquiry. Ticket #24933242