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Received “ID Processed” Email but My Account Shows as Banned

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Nov 15, 2025
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Hello @punker barbie ,

I submitted my ID for account verification and the system confirmed that it was successfully uploaded. It then instructed me to wait for the result. After about a day, I received an email stating that my ID had been processed and that I should check my account status.

When I checked my account, it showed that I am banned.

I’m not sure why this happened, as I followed all the verification steps correctly.

Could someone please review this issue or advise me on what to do next?
My username is bloomtide

Thank you.
 
@punker barbie
I followed Support’s instructions and messaged them back. I’m now waiting for their response

Please help again because No respond from them.
I have confirmed that the support team has responded to your inquiry. Ticket #24940436
 
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I have confirmed that the support team has responded to your inquiry. Ticket #24940436

Support replied to me with the same message as before. I have done everything they asked for, but they keep sending me the same text again.

Please check my documents. I last uploaded them on 2025-12-01 at 13:26:08, following all the instructions requested by your website’s Support team.
 
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Support replied to me with the same message as before. I have done everything they asked for, but they keep sending me the same text again.

Please check my documents. I last uploaded them on 2025-12-01 at 13:26:08, following all the instructions requested by your website’s Support team.
Ticket #24940436 received a response on December 5, 2025. For any additional questions regarding your account, please contact support@chaturbate.com
 
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Support replied to me with the same message as before. I have done everything they asked for, but they keep sending me the same text again.

Please check my documents. I last uploaded them on 2025-12-01 at 13:26:08, following all the instructions requested by your website’s Support team.
What did support tell you to do?
 
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Ticket #24940436 received a response on December 5, 2025. For any additional questions regarding your account, please contact support@chaturbate.com
Hello, they sent the same message again. I did what they asked - I completed the verification live without using any photos, yet they keep sending the same prewritten response.
I uploaded my passport and completed the verification live.


Please check my upload from 2025-12-01 at 13:26:08.
 
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The worst thing here is that support doesn't reply to me for days, and only responds when @punker barbie replies here in the messages.

I need your help. @punker barbie Support has already sent me the same message three times. And I have done exactly what they keep asking for.

Please check the documents I uploaded most recently - on 2025-12-01 at 13:26:08.
 
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The worst thing here is that support doesn't reply to me for days, and only responds when @punker barbie replies here in the messages.

I need your help. @punker barbie Support has already sent me the same message three times. And I have done exactly what they keep asking for.

Please check the documents I uploaded most recently - on 2025-12-01 at 13:26:08.
You have the order wrong. @punker barbie only responds to you once support does.
 
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The worst thing here is that support doesn't reply to me for days, and only responds when @punker barbie replies here in the messages.

I need your help. @punker barbie Support has already sent me the same message three times. And I have done exactly what they keep asking for.

Please check the documents I uploaded most recently - on 2025-12-01 at 13:26:08.
@punker barbie, I really need your help. :(

I still haven’t received any response from Support, and I’m hoping I won’t get the same pre-written message they’ve already sent three times.

Could you please check the documents I most recently uploaded (on 2025-12-01 at 13:26:08)? These files are my response to their requirements.
 
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Ticket #24940436 received a response on December 5, 2025
you uploaded your documents on Dec 1, 2025.

Only choice you have is to upload the documents again if that is what they asked for in their Dec 5th reply.

Do not insist that they look at something that they have already looked at. Maybe they do not accept passports as valid ID from where you are from
 
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