Chaturbate Ban – “Person Ineligible” After Asking About Streaming With Same Last Name

[ghettolife]

Hi @punkerbarbie, I hope you’re doing well.
I’m writing to you respectfully because I’m looking for guidance or help, if possible.


My Chaturbate account (username: ghettolife2020) was banned, and in my documents it shows “person ineligible”, but I never streamed any inappropriate content or violated the rules. I have streamed with other people in the past and everything was fine, with no issues or violations. Everything happened after I sent an email asking if I could stream with a person who has the same last name as me, but they are not a family member, and we never streamed together.


Since then, I haven’t received a clear explanation or a response that helps me understand what happened or how to fix it. This is very important to me, and I just want to clarify the misunderstanding and know if there is any way to recover my account, or at least have my case properly reviewed.


I would really appreciate any advice, contact, or guidance you could provide.
Thank you very much for your time and for everything you do for the community.

 

[punker barbie]

@ghettolife I have confirmed that the support team has responded to your inquiry. Ticket #24919805

 

[ghettolife]

@ghettolife I have confirmed that the support team has responded to your inquiry. Ticket #24919805

Thank you for letting me know and for checking on this, @punkerbarbie.

I did receive a response from the Chaturbate team. They stated that the ban was related to a perceived violation involving minors. I want to be absolutely clear that this must be a serious misunderstanding. I would never engage in, support, or be involved in anything related to minors in any way.

The only action I took was sending a question by email asking if it would be allowed to stream with another adult who happens to share my last name. That person is not a family member, and we never streamed together. I believe this question may have been misinterpreted.

I fully understand and respect Chaturbate’s zero-tolerance policy, and I support it completely. My only intention is to clarify that there was no misconduct, only a misunderstanding based on my inquiry.

Thank you again for your time and for any guidance you can provide.