My account was banned for violations of the age policy

[MabelFox]

Good afternoon, @punker barbie, my Sonic_Porn account has been blocked for non-compliance with the site's age policy, but the fact is that I am of legal age, my documents are valid and there were no other people or anything inappropriate on my camera. I immediately contacted customer support, also rechecked the documents, but received no response, and my account is still blocked. Earlier, I contacted customer support to report a stalker who disliked my Chaturbate page and threatened to continue destroying my account, so I assume that this user also sent complaints about my account (I also did not receive a response from customer support regarding this issue), but at the moment I I am concerned about the account being banned, I want to resolve this issue as soon as possible and return the opportunity to broadcast. Please help me

 

[Ebonudickie]

did anyone under aged appear on one of the shows maybe by mistake?

 

[MabelFox]

No, I work alone and I've never had other people in the frame.

did anyone under aged appear on one of the shows maybe by mistake?

 

[punker barbie]

@MabelFox I have confirmed that the support team has responded to your inquiry. Ticket #25296598

 

[MabelFox]

Thanks a lot @punker barbie, I was hacked, but the real reason was never given, and I'm afraid it might happen again. How can I talk to support because they communicate with me using templates and don't respond to my emails personally? As I said, I assume that there is an ill-wisher who could complain about my page, he previously threatened me on another social network and said that he was putting more thumbs down, two dislikes on my page are also hanging. I had previously opened a ticket on this topic, but the support also ignored me.

I am afraid that this person may complain about me again and I will also be banned for some fictitious reason. I'm also worried that the support in their boilerplate message hints that they might ban me forever.