approved but ineligible to broadcast

[rynn_x]

Hi @punker barbie , my id is approved but it is ineligible to broadcast. I emailed a month ago but no reply till today. I hope you can help me get a reply from support.

 

[punker barbie]

Hi @punker barbie , my id is approved but it is ineligible to broadcast. I emailed a month ago but no reply till today. I hope you can help me get a reply from support.

Please provide your username or ticket number so I may pass it along to our Support team

 

[rynn_x]

My Username is rynn_x . I emailed a month ago and still no reply. Thank you for your help!

 

[rynn_x]

Hi @punker barbie, my username is rynn_x . Its been more than a month and I still got no reply

 

[punker barbie]

Hi @punker barbie, my username is rynn_x . Its been more than a month and I still got no reply

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[rynn_x]

Thank you, do we have a range of time for this since I originally emailed back in March and still got no reply. I also didn't do a follow up email because I know it slows the process. But I think more than a month of no reply is already long.

 

[punker barbie]

Thank you, do we have a range of time for this since I originally emailed back in March and still got no reply. I also didn't do a follow up email because I know it slows the process. But I think more than a month of no reply is already long.

I have confirmed that the support team has responded to your inquiry. Ticket #25373344