My account and my friend's account were banned, please help😭

[evelunee]

Hi, my account, eveluneeee, and my friend, miiya_meow, don't understand why we were banned. We haven't violated the site rules, and support hasn't responded for over six days. Can you please help? I've been streaming for a long time, and the site is a big part of my life.

 

[evelunee]

@punker barbie help me please Thanks for your work

 

[punker barbie]

and my friend, miiya_meow,

We are unable to discuss account details with anyone except the account holder.

 

[evelunee]

Then could you help me with just my account? I'd like to get it unblocked, but now I need to find out the reason for the block

We are unable to discuss account details with anyone except the account holder.

 

[punker barbie]

Then could you help me with just my account? I'd like to get it unblocked, but now I need to find out the reason for the block

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[evelunee]

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

The support service has not responded to me for 7 days, is this normal? I’m just starting to worry, some users say that they can wait a month, this site is very important to me and it just so happens that I’m going through a difficult period in my life right now, I’ll be glad if you can help me make it faster @punker barbie

 

[SCRIPTA]

The @punker barbie account is an account used by various representatives that work for Chaturbate, NOT one singular person... as a notification-type account wherein they only confirm messages that have been received/sent from the Chaturbate support team. It's NOT one singular person fighting for your case, or helping in any other way.

 

[m3lissa]

The support service has not responded to me for 7 days, is this normal?

Yes it is.

I’m just starting to worry, some users say that they can wait a month

True but rare, most cases get resolution in under two weeks. Since the rep already confirmed you're being reviewed, that's probably going to be the case for you too.

this site is very important to me and it just so happens that I’m going through a difficult period in my life right now

Is sad to hear that, hope you get throught it. Yet, in terms of the speed and possible outcome of your appeal, this will be irrelevant to them--it's just how it is.

I’ll be glad if you can help me make it faster @punker barbie

As noted by Scripta, that's not possible.

Hope you get your account back.

 

[punker barbie]

Hello @evelunee I have confirmed that the support team has responded to your inquiry. Ticket #25522193