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I've seen your profile; you're a high-quality streaming star. I don't think you'll have any problems in the future, however, you should always be careful.
Thank you so much for your feedback, it was very unexpected. I certainly don't consider myself a star, especially since I started my career very late. Yes, I follow the rules and am careful, but misunderstandings do happen, and for me, it's a painful blow, since I stream every day.
 
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Reactions: lucsbig61
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Hello @punker barbie
I am experiencing a persistent issue during my live broadcasts. My stream shows heavy pixelation and poor video quality even when I reduce my settings (lower bitrate, 720p, and 30 FPS).
I have tested the following:
Streaming from both PC and mobile device
Lowering bitrate and resolution
Using different internet connections
However, the problem still occurs. My internet seems stable in other applications (video calls like Messenger), but the issue appears only during streaming on your platform.
Could you please check if there is any issue with my account or recommend the best server/settings for stable streaming?
Thank you for your help.
username Lucsbig61
 
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Hello @punker barbie
I am experiencing a persistent issue during my live broadcasts. My stream shows heavy pixelation and poor video quality even when I reduce my settings (lower bitrate, 720p, and 30 FPS).
I have tested the following:
Streaming from both PC and mobile device
Lowering bitrate and resolution
Using different internet connections
However, the problem still occurs. My internet seems stable in other applications (video calls like Messenger), but the issue appears only during streaming on your platform.
Could you please check if there is any issue with my account or recommend the best server/settings for stable streaming?
Thank you for your help.
username Lucsbig61
I have confirmed that the support team has responded to your inquiry. Ticket #25560306
 
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