Problems with receiving payments after the studio is blocked

[KristiGroune]

Good afternoon, not so long ago my studio, with which I collaborated, was blocked for gross violation of the rules. I don't really want to understand this situation, I just want to ask for your help with receiving payments, since I can neither transfer tokens into money, nor even withdraw money in principle, I have provided payment information, I have written several times to support, but I have not received an answer yet, I ask for your help, please. My Chaturbate account is KristiGroune, mail - HiddenVerse2025@outlook.com

@punker barbie

 

[KristiGroune]

@punker barbie

Now my account has been blocked because I entered my friend's payment details.. since I am far from the world of cryptocurrency, I asked him for help, why can't I receive payments to a third-party account to protect myself?

 

[punker barbie]

@punker barbie

Now my account has been blocked because I entered my friend's payment details.. since I am far from the world of cryptocurrency, I asked him for help, why can't I receive payments to a third-party account to protect myself?

I have confirmed that the support team has responded to your inquiry. Ticket #25502422

 

[KristiGroune]

I have confirmed that the support team has responded to your inquiry. Ticket #25502422

Yes, thank you very much, they actually answered me, but my account was blocked for providing my friend's payment information, now I don't quite understand what to do with it.

 

[m3lissa]

Yes, thank you very much, they actually answered me, but my account was blocked for providing my friend's payment information, now I don't quite understand what to do with it.

What did support answer you?

 

[KristiGroune]

What did support answer you?

I was told that, contrary to the comments of the support, I still provided payment details that do not belong to me, and they still made the payment, but it will now be the last.

 

[Vixxen81]

https://support.chaturbate.com/hc/en-us/articles/360038181692-How-do-I-get-paid

Was your friend verified on your account?

 

[prizenka]

So as far as I know, for several years now every model has had to have their own bank accoun

 

[KristiGroune]

https://support.chaturbate.com/hc/en-us/articles/360038181692-How-do-I-get-paid

View attachment 106436

Was your friend verified on your account?

Yeah, sure

 

[Vixxen81]

Fine, whatever

 

[KristiGroune]

I understand that.. Is there nothing I can do? I just wrote to the support email again, and they didn't answer me.
@punker barbie

 

[SCRIPTA]

I understand that.. Is there nothing I can do? I just wrote to the support email again, and they didn't answer me....

Do you realize that each time you send a new inquiry to their support it has the potential to bump your case to the end of the line? That might be why it's taking them so long to reply to your case...

Emails are handled in the order received, so sending multiple messages on the same inquiry may delay our response.