account was banned (also haven't received my payout)

[powersprayer]

Hi @punker barbie and everyone, my account is PowerSprayer on chaturbate. On June 13th my account was banned for "discussion of illegal activity" while I was streaming on the platform. I was initially confused because this seemed completely random but my actual guess is that it was related to the fact that me and my moderator were PM-ing each other and I used the word "poppers" in reference to a request by a viewer in the main chat. I am fully aware how the use of poppers is considered illegal activity and strictly prohibited. I will not even use the word in conversation on the platform again.

I submitted an appeal that same day but foolishly resubmitted it again on June 15th as well. I have not heard back yet and I found out about this great forum through reddit. I also submitted my first payout on June 3rd and have yet to receive that payment. Is that not happening now because of the ban? This ban has been devastating as I've been using the platform to survive while I am unemployed and facing potentially becoming unhoused. Any help would be deeply appreciated. Thank you.

- PowerSprayer

 

[powersprayer]

Oh I forgot to mention my moderator is JaiDubbs on CB and he submitted a claim as well on my behalf adding context and verifying what happened.

 

[powersprayer]

Hate to bump this but sorta getting desperate sorry

 

[punker barbie]

Hate to bump this but sorta getting desperate sorry

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[punker barbie]

Hello @powersprayer I have confirmed that the support team has responded to your inquiry. Ticket #25618568

 

[powersprayer]

Hi @punker barbie thanks for letting me know. I think there is an error here because the response is regarding "hate language" when the ban on the website says its for "discussion of illegal activity". There has never been usage of hate language; I just mentioned poppers in the chat which triggered the ban immediately. I won't do so again.