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xChloe

Stripchat.com
Industry Representative
Jun 10, 2019
558
2
752
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Let’s improve Stripchat together!

Stripchat is continually growing, and to ensure productive development, we want to know your opinion about the project.

This is the official thread where you can talk about the options and new features you would like to see on Stripchat in the future.

Please, share your opinion here, and let us know what you would like to improve.

This applies to everyone: models, studios, and of course, users
 
So if taking money or paying off platform is 0 tolerance then why offer options to link Instagram, twitter now X, telegram.

Being a model I'll take the payment there direct to my bank account right.

Why should you get the cut when you allow this and models being honest loose out.

Cheats scam users all because you allow social media links.
Users go on x or telegram pay and are blocked
They come back and the account is deleted.
Models creat new accounts and delete it in few hours after they get enough people on telegram

Again I ask can you monitor what models chat on telegram or insta.

I have links to models accounts that offer payment off platform and all are linked from insta or x click the link go there pay watch a show 50% cheaper

So how can you have a 0 tolerance for payments off platform when you give the option to add it.

Now don't give bull crap that we trust in honesty of the people using it
 
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So if taking money or paying off platform is 0 tolerance then why offer options to link Instagram, twitter now X, telegram.

Being a model I'll take the payment there direct to my bank account right.

Why should you get the cut when you allow this and models being honest loose out.

Cheats scam users all because you allow social media links.
Users go on x or telegram pay and are blocked
They come back and the account is deleted.
Models creat new accounts and delete it in few hours after they get enough people on telegram

Again I ask can you monitor what models chat on telegram or insta.

I have links to models accounts that offer payment off platform and all are linked from insta or x click the link go there pay watch a show 50% cheaper

So how can you have a 0 tolerance for payments off platform when you give the option to add it.

Now don't give bull crap that we trust in honesty of the people using it
Don’t most sites allow links to some socials??? The reason most models still take platform payments is usually for safety
 
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Again I ask can you monitor what models chat on telegram or insta.

Why? Models/members social and messaging accounts are private and have absolutely nothing whatsoever to do with the platform.

If models want to share socials and members pay for it then two consenting adults can do (or choose NOT to do) whatever they want there.

ETA: if you believe there is some sort of fraud or scam going on then that should be reported to which ever social it’s happening on and/or to local law enforcement. You mentioned that Telegram accounts are shut down after a short period of time - my guess is that’s what is happening.
 
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I am going to add on to this something which I recently reported that is similar, and I was told there is NO violation:

A few weeks ago, a model I follow who has never ever sent mass private messages, or at least I have never received one from her, sent one. I was confused so I saw it and it told me to go to her twitter account. Curious, I did because again, she is not one to care at all about Twitter and Instagram, and what was there when I clicked? it was a scam to get DISCOUNTED TOKENS.
I sent her a private message asking if she was aware of it and she responded in genuine shock. She was online when she read my message and saw. So my guess is that 1) Someone hacked her account and did it, but left her details untouched, or the most likely scenario 2) She is with a Studio and THEY have done it.


Move forward a week or so ago now, another model I sometimes visit also had a twitter added, she is also one who has never paid interest to this so again, I was curious and clicked. It LEADS to the EXACT same fake token scam account, and this model's account also had one for Instagram too. I am not on her friends list so I am unsure if they had sent a mass private message on this.


Now, I can understand the argument for the above regarding models giving their Telegram and WhatsApp etc and then trying to convince guys on those to send payments, but I honestly would have thought they would AT LEAST remove the URLs from the models pages (the first model removed it herself when I told her) so guys do not get scammed, you know what they are like. With it specifically saying Stripchat and Chaturbate token discounts, you would think they would try put an end to this so they don't have guys thinking it's legit and then complaining to support, to get their money back.


I first told Live Chat, they told me I have to use the report model function, so I did. The moderation team came back as "No Violation". I appealed the decision, and again they told me "No Violation".

The least the site could do is look into it and check to see if those models are under the same studio and if they are doing this and warn them to stop it PLUS the VERY least REMOVE those Instagram/twitter links from the profiles.


I was/am BEYOND shocked by the moderation on Stripchat.
Would love to know the reasoning for HOW this was not a violation and why nothing was done. The last I checked the model still had this scam links on her profile, probably unaware herself.


So, SC need 1) New rules to help stop BOTH of these, and 2) New moderation, or to train the ones currently there - maybe it's just bots?


So I just want to add to this.
The second model, I contacted. I just sent a quick PM letting her know the links are there. She replied to me saying she doesn't have either twitter or Instagram and they should not be there.
I responded letting her know maybe it's her studio/admin if she is with one, and she told me she is independent (but that could just be her lying about that, many do and it's fine, i understand).

She has removed the links herself.


But this then begs the question:
If those models are not putting the scam links themselves (and I do believe the 2 I spoke with), then who is doing it?

1) They have studio/admin doing it OR they ARE independent but maybe were setup by the same studio/person at one point before going independent and those "studio" still have the login info.
2) Someone has hacked both of the accounts.
3) Stripchat are doing it themselves.
4) Another option but I can't think of.

Either way how is this not a violation (whoever is doing it)? And how do SC not delete those links when reported to be there?

@Elira_SC @Stella_SC
 
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Hi. This is like the third or fourth time today I've attempted to upload a video for sale to my profile, and when the status bar gets all the way to 99%...it just sits there and never completes the upload. 🙁 So far I've only been able to upload one video (3 minutes long) to my profile today. So there must be a file size limit or something, which means I'm going to have to go through all my videos and save smaller (file size) versions of them for SC. Crossing my fingers that this works.
 
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Hi. This is like the third or fourth time today I've attempted to upload a video for sale to my profile, and when the status bar gets all the way to 99%...it just sits there and never completes the upload. 🙁 So far I've only been able to upload one video (3 minutes long) to my profile today. So there must be a file size limit or something, which means I'm going to have to go through all my videos and save smaller (file size) versions of them for SC. Crossing my fingers that this works.
There does not seem to be any file size limit on other models. You need to talk to support about this issue.
 
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There does not seem to be any file size limit on other models. You need to talk to support about this issue.

It worked. The 9 minute video (533 MB) uploaded just fine as is. The 14 minute video (1.00 GB) is the one I had to shrink down a bit in size in order to get it to post.
 
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I'm so glad to see your post. I'm having trouble with verification because my documents have changed over time. Previously, I registered as a studio and uploaded outdated documents. Those documents have now expired, and recently I tried to register as a model but was rejected because it said "registered with different information." I also submitted a support ticket for further assistance, but the support team reviewed it and still rejected it, even though the documents prove it's me. I need someone in the industry to take over and explain in more detail how documents in my country are being changed at the government's request. This is probably a rare case on SC, and I hope to share it to help the platform.
 
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I’ve been a cam model for many years, and like most of us, I appreciate platforms like Stripchat for the freedom to do public streams — whether it’s teasing, roleplay, or just connecting with viewers.

Public streams are a big part of what makes this platform great. They give us visibility, growth, and freedom of expression. But with that freedom should come clear boundaries — especially when it comes to content that involves violence.

But over the past few months, I and many other models have noticed something seriously concerning that goes beyond “just content.”

There has been a rise in extreme roleplays involving simulated rape scenarios in public places like bathrooms. This is not just edgy content — this is crossing a line.

The problem is not only what happens on stream, but the real-world consequences. A large portion of viewers either don’t understand or choose to ignore that this is roleplay. Because of that, they start coming into our rooms with a completely different mindset. They push boundaries, they test limits, and some of them begin to believe that this behavior is acceptable in real life.

This is already affecting our safety.

Many models have reported attempted assaults to the police. Some have had to use pepper spray to protect themselves. This is not theoretical — this is happening.

We are being put at risk because certami types of content , studios and models especially from one big eastern european country normalize violence and blur the line between fantasy and reality for viewers who are not grounded enough to separate the two.

This trend appears to be driven by certain studios and groups of models who continue to push more extreme “shock-value” content in public spaces to gain views and traffic. We all see it happening — even if people don’t want to say it out loud.

And here’s the question that needs to be asked:
Why do many adult platforms ban content involving terms like “abuse” or “violence,” yet this kind of extreme simulated scenario is still allowed here?

At what point do views stop being more important than the safety of the people creating the content?

We all benefit from freedom on cam platforms — but freedom without boundaries, especially when it involves violence, puts all of us at risk.

I think it’s time we start talking about this openly and push for clearer limits, before this escalates even further.
 
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Hi everyone,

I have been reading here for a while and wanted to finally contribute. I am a user on Stripchat, or more precisely XHamsterLive, which is my only platform.

I want to share some feedback and a suggestion.

On the communication side: most platform news I see is limited to the same recurring events. Easter special, Halloween, Oktoberfest. They feel repetitive and easy to ignore. What I would genuinely appreciate is communication around actual changes. The platform has improved a lot over the past years in terms of UI and UX, but those improvements are rarely announced. The same goes for functional changes like adjustments to fan clubs. If something changes that affects how models and users interact, it would be worth a proper announcement.

My suggestion is directed more at the model experience. From conversations with some models I know, many feel uncomfortable having to communicate their monthly cycle repeatedly, sometimes multiple times a day, to different users. I am not sure whether something like this already exists, but I think it would be genuinely useful if models could set up two or three saved "profiles" that they can switch between directly in their dashboard. One "profile" for their standard tip menu including toy actions, one without. This switch should ideally affect not just the tip menu but also the wheel of fortune and the activity settings for private and exclusive shows.

This would also help prevent misunderstandings with users. A tip sent for something the model cannot currently offer, or a private show that starts before a model has had the chance to communicate her limitations, can create unnecessary friction on both sides. A clearly defined active "profile" removes that ambiguity before it becomes a problem.

As a side benefit, models could use these "profiles" for A/B testing to find out which menu setup performs better for their income, which would benefit the platform as well. The convenience factor alone seems like a strong argument for it. ;)

Thanks for having me here.
 
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Hello @[Deleted member 100707]

Thanks so much for contributing and offering suggestions ❤️. Your thoughts will be passed on to the relevant teams for consideration.

Glad to see that you have seen improvements to our platform! We have definitely been working really hard behind the scenes :)
We do make announcements (about the FanClub or site improvements) to our Model News, plus you can also follow along on our:
- Blog: https://stripchat.com/blog/
- Telegram: https://t.me/stripchatnews
- Discord: https://discord.com/invite/stripchat

We don't currently have the option for "multiple profiles" (thanks for the suggestion!), but here are some ideas to help make things a little easier for models during their periods:
- they can use Flirting Mode (that way their actions are limited to SFW activities anyways - no explanations needed)
- they can set up more than one tip menu, so it is suggested to have one specific for that time of month
- they can have an Announcement Bot that they can switch on when it is their period time, so they do not have to explain it a million times to multiple users

Hope that helps! :)
 
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Something I picked up from various discussions here and wanted to throw out as a suggestion.
SC already has an impressive number of filter options, somewhere around 400 to 500(?) across different categories. Two additions that I think would genuinely add value.
First, an independent model filter. Models not connected with a studio could opt in or opt out of an "Independent" category. This gives users a meaningful search option when they specifically want to support creators who operate on their own terms, and it gives independent models a way to differentiate themselves in search results.
Second, a fixed per-minute rate filter. Right now you can filter by token ranges but not by specific show rates. If models could set a fixed price per minute of their choosing, say 12, 16, 24, 32 tokens or wherever they want to position themselves, and users could filter by those values, it would make the search experience more transparent for both sides.
On pricing more broadly. SC and CB each offer different fixed rate segments and neither covers the full range. As one example, a rate that exists on SC may simply not be available on CB and vice versa. Both platforms work with rigid presets that leave gaps. If models could freely choose their exact per-minute token rate, those gaps would disappear and models could position themselves precisely where they want without being forced into the nearest available preset. What would actually argue against that?
Both suggestions seem low effort to implement given the filter infrastructure already exists. Happy to be corrected if I am missing something on the technical side.
 
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European late morning. But damn things get buggy at 10k models 😭

Yes, that’s exactly why I was trying to figure out what time to get on there this afternoon or tonight. This last time I was on there, two different people said my video was freezing up on their end, which was surprising and disappointing…since everything seemed fine on my end.

Weekends are when I’m off from my day job, so I wanted to get on SC more then. But I don’t wanna waste my time in free chat if shit is gonna be fuckin’ up, and I’m not realizing it until like an hour or two later when someone finally says something. It’s also embarrassing, because I don’t want people assuming I have shitty Internet when I don’t (I have very fast internet with impressive upload speed).

Thank you for responding. I almost didn’t post, because lately it just feels like no one cares about anything I have to say…or what I think (And not just on here).

European late morning…so like 4 or 5 am ET?
 
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Yes, that’s exactly why I was trying to figure out what time to get on there this afternoon or tonight. This last time I was on there, two different people said my video was freezing up on their end, which was surprising and disappointing…since everything seemed fine on my end.

Weekends are when I’m off from my day job, so I wanted to get on SC more then. But I don’t wanna waste my time in free chat if shit is gonna be fuckin’ up, and I’m not realizing it until like an hour or two later when someone finally says something. It’s also embarrassing, because I don’t want people assuming I have shitty Internet when I don’t (I have very fast internet with impressive upload speed).

Thank you for responding. I almost didn’t post, because lately it just feels like no one cares about anything I have to say…or what I think (And not just on here).

European late morning…so like 4 or 5 am ET?
Ummm im utc+2 and if my brain doesnt mess with me numbers start to go down around 6am.
And i agree, paying for fastest Connection available, tech being fine as well but one can feel that the servers cant handle that amount of models. Sucks because that causes everyone to lose money. I would not spend on a lagging site.
 
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Sunday is actually worth pointing out as a noticeably better day overall, somewhere in the 6 to 8k range compared to peak days. A lot of Colombian studios are closed on Sundays, which thins out the model count throughout the entire day, not just in the early morning hours. If you are looking for a window with less platform stress, Sunday is probably your most consistent bet.

On the technical side, something that helps me as a viewer when things start stuttering: switching from WebRTC (low latency) to HLS (high latency) in the player settings. It does not fix things instantly but more often than not the stream stabilizes. The tradeoff is a few extra seconds of added delay.

Something else that does not get mentioned much: reconnection delays after a private show ends. When the model transitions back to public, there is sometimes a noticeable lag before the stream reconnects properly. Not always, but often enough to feel like a pattern.

The core issue yummybrownfox described is genuinely frustrating because it is invisible to the model. The freezing happens on the server or delivery side, so from your end everything looks fine. And that is what makes it particularly rough, because it hits both sides at once. The model has no idea what is happening, and the viewer just quietly moves on.

I notice the same thing sometimes on CB as well, streams lagging badly. From what I understand CB runs HLS only, no WebRTC. I read somewhere they are planning to introduce WebRTC at some point, though I am honestly not close enough to that to say anything definitive.

That said, the past two weeks gave a pretty clear example of how bad things can get. There was one major outage that lasted well over two hours, and a shorter one on top of that. At some point you just hope they get the infrastructure properly sorted because the lag and the reconnection issues are starting to feel like a recurring theme rather than an exception.

When I am in a room with a model I know, I will mention it if something seems off on my end. She restarts the stream and things usually work again after that. It helps in the moment. But it is obviously not a real solution, and most viewers are not going to do that. They will just quietly leave.
Whether running both WebRTC and HLS simultaneously adds meaningful load to the transcoding pipeline is something I honestly do not know. Would be curious to hear from anyone with more technical background on that.
 
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Sunday is actually worth pointing out as a noticeably better day overall, somewhere in the 6 to 8k range compared to peak days. A lot of Colombian studios are closed on Sundays, which thins out the model count throughout the entire day, not just in the early morning hours. If you are looking for a window with less platform stress, Sunday is probably your most consistent bet.

On the technical side, something that helps me as a viewer when things start stuttering: switching from WebRTC (low latency) to HLS (high latency) in the player settings. It does not fix things instantly but more often than not the stream stabilizes. The tradeoff is a few extra seconds of added delay.

Something else that does not get mentioned much: reconnection delays after a private show ends. When the model transitions back to public, there is sometimes a noticeable lag before the stream reconnects properly. Not always, but often enough to feel like a pattern.

The core issue yummybrownfox described is genuinely frustrating because it is invisible to the model. The freezing happens on the server or delivery side, so from your end everything looks fine. And that is what makes it particularly rough, because it hits both sides at once. The model has no idea what is happening, and the viewer just quietly moves on.

I notice the same thing sometimes on CB as well, streams lagging badly. From what I understand CB runs HLS only, no WebRTC. I read somewhere they are planning to introduce WebRTC at some point, though I am honestly not close enough to that to say anything definitive.

That said, the past two weeks gave a pretty clear example of how bad things can get. There was one major outage that lasted well over two hours, and a shorter one on top of that. At some point you just hope they get the infrastructure properly sorted because the lag and the reconnection issues are starting to feel like a recurring theme rather than an exception.

When I am in a room with a model I know, I will mention it if something seems off on my end. She restarts the stream and things usually work again after that. It helps in the moment. But it is obviously not a real solution, and most viewers are not going to do that. They will just quietly leave.
Whether running both WebRTC and HLS simultaneously adds meaningful load to the transcoding pipeline is something I honestly do not know. Would be curious to hear from anyone with more technical background on that.
Thank you, that is a valuable post. I always tell my regulars to please tell me as soon as the lagging starts - i have my stream as viewer on another screen to sometimes check on myself because there were days of half an hour no knteraction before someone says ‚mic glitched out bb‘. But the lagging is CONSTANTLY with high room numbers and it cant be the viewers task to tell us about daily problems on the site. They are here to have a good time and not to be some kind of assistant
 
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