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Account banned after age verification

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Oct 6, 2022
Hey @punker barbie ! We ran into a problem and really ask for help.
We stream together, our nicknames are 'Tim_Moon' and 'tao_xu'.
We were banned after a new verification, although there were no violations of the rules on our part.
First of all, we contacted support, but they did not answer anything useful to us:
''Please note that due to the nature of your account status, we will be very likely not to respond to emails regarding your permanent ban."
Below is the response from support.
Also, we were not provided with a ticket number, which is why it is generally not clear what to do.
Please, we kindly ask you to help us unban our accounts, it is very important for us💙
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