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Account Banned ( I need help! )

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Nov 16, 2022
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Account Banned​

We have reason to believe that you may have violated our terms of service.

Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.

-----

I have been a user of chaturbate for a long time, in fact I am a supporter there and I spend a lot of money... the other day I was banned and I don't know the reason, they never sent me an email or a justification for the ban... in the account had more than 8500 tokens in my balance... I don't want to lose that

I don't think I broke the rules, maybe it's because I connect via VPN? but I've always done that, I don't think there's a problem...

my username is bmonkey69

I hope to find a solution since there is a lot of money in the account and I don't want to lose it

Thanks in advance
 

rod

Mar 20, 2021
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Send them a legal notice of intent:
Dear Chaturbate team,
As you have denied access to my account xxxx, take notice that you have illegally seized my financial assets.
Unless I am compensated for this illegal activity, I will pursue legal remedies including but not limited to charge-back request through credit card companies and reporting your multiple seizure activities to the FBI's Internet Crime Complaint Center (https://www.ic3.gov) for breaches under such categories as:
- Advanced Fee: An individual pays money to someone in anticipation of receiving something of greater value in return, but instead, receives significantly less than expected or nothing.
- Credit Card Fraud: Credit card fraud is a wide-ranging term for theft and fraud committed using a credit card or any similar payment mechanism (ACH. EFT, recurring charge, etc.) as a fraudulent source of funds in a transaction.
- Extortion: Unlawful extraction of money or property through intimidation or undue exercise of authority. It may include threats of physical harm, criminal prosecution, or public exposure.
- Non-Payment/Non-Delivery: Goods or services are shipped, and payment is never rendered (non-payment). Payment is sent, and goods or services are never received, or are of lesser quality (non-delivery).

You may also be in breach of International regulations and laws.
The right to pursue a private lawsuit for financial compensation is reserved and is an addition to any Federal and International justice agencies actions and legal filings.
Unless a satisfactory resolution is forthcoming within seven (7) days from today's date, xxxxxxxxxxx, legal resolution proceedings will commence.



Worked for me
 
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Nov 16, 2022
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Thank you for your answer, I honestly do not expect or go to such an extreme, I am not going to start a lawsuit against a porn page, since my privacy is important and I do not have time for such a problem, I sincerely wait for an answer from them 2 days ago but there seems to be nothing... it's incredible that a page as big as chaturbate doesn't have live support like its competent pages in the field, I think it's essential to solve problems in real time and not have to deal with emails and vague answers ...
 
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Nov 16, 2022
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@punker barbie Hi, i see everybody ask you about situation, anything about my case? i have more than 800$ in my account, im not model, im just user, i dont want lose that amounth of tokens, at least know the reason i am banned, so i dont make the same mistake if i do another account in future...
 
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rod

Mar 20, 2021
26
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Thank you for your answer, I honestly do not expect or go to such an extreme, I am not going to start a lawsuit against a porn page, since my privacy is important and I do not have time for such a problem, I sincerely wait for an answer from them 2 days ago but there seems to be nothing... it's incredible that a page as big as chaturbate doesn't have live support like its competent pages in the field, I think it's essential to solve problems in real time and not have to deal with emails and vague answers ...
Just the threat is enough, you don't have to do a lawsuit yourself and is easy to make a complaint online to the IC3 , only takes time. But you can certainly ask your credit card company or bank for a charge back .
They are happy to ignore and hope you just go away, means they don't have to pay models for tokens you spend. And CB don't want a fraud or extortion investigation.
Guess depends how badly you want your money back
 
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Nov 16, 2022
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Not even a simple reply yet, more than 800$ inside the account, im not model, i think they should at least reply my support request or give me the reason... no sense, chaturbate support system is lousy compared to other sites

Ícono de validado por la comunidad
 
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Nov 18, 2022
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Same thing happened to me a while ago. I sent them an email demanding they re-instate the account within a week or I would chargeback to recoup the cost of the tokens.

A week later and still with no explanation from them except a boilerplate "you're in the queue" style of reply, I sent a second email demanding they terminate the account and refund the tokens within a week or I would contact Visa to chargeback.

One week later (to the day) they reinstated the account - no apology, not even a reason as to why they suspended the account in the first place.

As you suggested, I believe they get nervous when they see a big spender coming in from various IP addresses.
 
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Feb 8, 2013
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@punker barbie Hi, i see everybody ask you about situation, anything about my case? i have more than 800$ in my account, im not model, im just user, i dont want lose that amounth of tokens, at least know the reason i am banned, so i dont make the same mistake if i do another account in future...
I know that some users have had to wait for up to 7 days before being reinstated or told of a longer suspension.

It would be a mistake to make a new account while under a ban/suspension because if they connect the accounts as coming from the same person then it becomes a permanent ban. Always get a resolution for 1st ban/suspension before hand
 
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Nov 16, 2022
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The problem is that I don't know if my ban is permanent, if it's temporary, I have no idea of anything, not a single support response... and I really don't want to lose the tokens that I have inside...
 
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Feb 8, 2013
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From what I have seen and heard about in cases such as this you will most likely be reinstated after 7 days with no explanation. If it is permanent then you will be notified with the

As we trust you are aware, your ability to access your account(s) has been disabled; and, your ability to access your account(s) will not be restored, as your ban from the Chaturbate platform is permanent. Please note that should you access any accounts in violation of this permanent ban, such accounts will be subject to termination without warning and any amounts associated with such accounts will be deemed forfeit.
Please note that due to the nature of your account status, we will be very likely not to respond to emails regarding your permanent ban.

message from CB support.

Unfortunately due to all the problems with the new age verification it is taking support longer to respond than it should
 
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Nov 16, 2022
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From what I have seen and heard about in cases such as this you will most likely be reinstated after 7 days with no explanation. If it is permanent then you will be notified with the



message from CB support.

Unfortunately due to all the problems with the new age verification it is taking support longer to respond than it should
I hope so... I think I've been with the ban for about 5/6 days... I hope so, anyway I find it totally unpleasant that chaturbate doesn't send you an email, not even saying the time and reason for the ban ..it seems unreal to me when you are spending money on a site
 
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Nov 16, 2022
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@punker barbie Is there anything new in my case? I have not received any email, nor any notification from you about it, I do not know if you have had the opportunity to look at it, I would really appreciate it, I would like to know the reason for the ban at least and if it is permanent or temporary...

Thank you very much in advance
 
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Nov 16, 2022
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I got this mail today...
"Recently we were alerted that you were claiming to have broadcast through one or more website as minor.
Please provide additional information regarding these alarming claims. Pending your importnt response in this matter, we have refouned you $639.96 representing 8100 tokens."

I really don't know what could have happened, I've been thinking and I've talked to many girls in private, maybe joking with some of them when they asked my age, but I'm really not sure....
 
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