Account Banned: Impersonating someone else?!!! username: _Mandy_

[Henry stone]

Hey Punker Barbie, my friend had her account banned today and she says they told her that she was banned for "Impersonating" someone else. Obviously not true!! She's had her chaturbate for at least 1.5 years, it's an username is _Mandy_
She's sent an email to support. It's an Columbian account btw. Please let me know. As this is her only means of income. Really important she retrieves this account.
Thanks

 

[cbhours]

You sure about that username? perhaps its 2 underscores at the end?

 

[Henry stone]

Hey Punker Barbie, my friend had her account banned today and she says they told her that she was banned for "Impersonating" someone else. Obviously not true!! She's had her chaturbate for at least 1.5 years, it's an username is _Mandy_
She's sent an email to support. It's an Columbian account btw. Please let me know. As this is her only means of income. Really important she retrieves this account.
Thanks

Yes with 2 underscores.. But typically one works also

 

[punker barbie]

Yes with 2 underscores.. But typically one works also

Support has confirmed that this has been resolved.