Hello! Hello @punker barbie!
Issue:
My account has been banned.
Description of what happened: Yesterday I had a broadcast on a new computer and my provider could not stand the load during rush hour, the video was received with a delay. There was no sound on the broadcast. I stopped the broadcast to set up OBS and started the broadcast after 15-20 minutes. The problems did not disappear, I talked to the audience, explained the situation, apologized to them and said goodbye. During the broadcast, she left the camera for 1 minute. A few hours later, my account had the inscription "Account Banned
We have reason to believe that you may have violated our terms of service. "I wrote in support, but they do not respond. Usually they answer me during the day if I write about something serious, but now there is no answer. I got 2 bans on my account for complaining about my youthful appearance, although I am 23. Now I tried not to break anything. I look older.
Can I get any information from support about my situation?
Thanks!
Username:
Girl_Summer97
Issue:
My account has been banned.
Description of what happened: Yesterday I had a broadcast on a new computer and my provider could not stand the load during rush hour, the video was received with a delay. There was no sound on the broadcast. I stopped the broadcast to set up OBS and started the broadcast after 15-20 minutes. The problems did not disappear, I talked to the audience, explained the situation, apologized to them and said goodbye. During the broadcast, she left the camera for 1 minute. A few hours later, my account had the inscription "Account Banned
We have reason to believe that you may have violated our terms of service. "I wrote in support, but they do not respond. Usually they answer me during the day if I write about something serious, but now there is no answer. I got 2 bans on my account for complaining about my youthful appearance, although I am 23. Now I tried not to break anything. I look older.
Can I get any information from support about my situation?
Thanks!
Username:
Girl_Summer97