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account banned

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@punker barbie Hello! My account is blocked for no apparent reason too, I did not violate the rules of the site, I want the support to check everything again. I will be very grateful if you can help. the _sweet_mikee account. Last ticket number 17766616
 
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Dear Punker Barbie,

Recently yesterday I was streaming from my private residence at a fire under an enclosed room with nobody else around and I have 8' security walls surrounding my property. Basically, at no time did anyone see or be heard of any incident. I received the message "

Account Banned​

We have reason to believe that you may have violated our terms of service.

  • You may only broadcast from a private location. Please move to a more private area before you resume broadcasting.
Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.

I've contacted support and apologized as well as saying I will stay inside from now on, I know I'm being hasty in wanting to resolve this if there is any information or help you may give I would appreciate that soo much.

Smoke_Face_

Account Ticket: Your request (18001281)

Sincerely,
Smoke_Face_
 
Upvote 0
Dear Punker Barbie,

Recently yesterday I was streaming from my private residence at a fire under an enclosed room with nobody else around and I have 8' security walls surrounding my property. Basically, at no time did anyone see or be heard of any incident. I received the message "

Account Banned​

We have reason to believe that you may have violated our terms of service.

  • You may only broadcast from a private location. Please move to a more private area before you resume broadcasting.
Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.

I've contacted support and apologized as well as saying I will stay inside from now on, I know I'm being hasty in wanting to resolve this if there is any information or help you may give I would appreciate that soo much.

Smoke_Face_

Account Ticket: Your request (18001281)

Sincerely,
Smoke_Face_
Be aware, the rules do not seem to state it but all outdoor locations seem to now need to be pre-approved (@punker barbie-it might be good to update this on the rules to make it clear that all outdoor locations need to be both private and pre-approved since that appears to now be the case.). After my ban (for much the same reason) and reinstatement I did finally get an outdoor location pre-approved. It was not easy to get it approved. I had to submit 360 photos and a google maps view of the area diagramming the view blocking features of the location. With only the photos being submitted initially it was rejected from what I can tell because the location has a large clearing to one side that gives the location the appearance that the clearing could be owned by someone else (hence an initial rejection). In my case I own the entire clearing and all of the blocking trees/bushes all around the given location. The google maps overview I sent pretty clearly showed that was the case and the location was very private and fairly far from all property lines.
 
Upvote 0
Dear Punker Barbie,

Recently yesterday I was streaming from my private residence at a fire under an enclosed room with nobody else around and I have 8' security walls surrounding my property. Basically, at no time did anyone see or be heard of any incident. I received the message "

Account Banned​

We have reason to believe that you may have violated our terms of service.

  • You may only broadcast from a private location. Please move to a more private area before you resume broadcasting.
Please feel free to contact us at support@chaturbate.com if you have any questions or concerns regarding this action.

I've contacted support and apologized as well as saying I will stay inside from now on, I know I'm being hasty in wanting to resolve this if there is any information or help you may give I would appreciate that soo much.

Smoke_Face_

Account Ticket: Your request (18001281)

Sincerely,
Smoke_Face_
hi dear did they reopen ur account?
 
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