Account Banned!!

[scarletlust]

Hi @punker barbie,


I’m reaching out because my Chaturbate account was banned without any clear reason. To make things even more confusing, my partner’s account was also banned just a week before mine.


We’ve both tried contacting support but haven’t received any response yet. I’d really appreciate it if you could help us understand what’s going on or point us in the right direction to resolve this.


Thanks so much for your time.


Username: scarletlust2, my partner account was el_lechero007

 

[AngelNailah]

Think back to your previous cam shows and check their rules. Can you think of anything you or your partner may have done that would flag your account? Usually, big cam sites will have some reason for banning an account and it can even be something miniscule in the background that goes against their TOS.

 

[scarletlust]

Hi!
Yes! They already answered me. The ban was because someone else appeared. But that person is my partner, who was also registered on my account (and only appeared for a few minutes and with clothes on).
I already replied with their username yesterday, but they still haven't answered.

 

[scarletlust]

Hi @punker barbie ! Could you please help us? We still haven't received a response from support.
My partner also submitted a ticket a few weeks ago and never received a response.
Username: scarletlust2, my partner account was el_lechero007

 

[punker barbie]

Hi @punker barbie ! Could you please help us? We still haven't received a response from support.
My partner also submitted a ticket a few weeks ago and never received a response.
Username: scarletlust2, my partner account was el_lechero007

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[baebaelittle]

Hi @punker barbie ! Could you please help us? We still haven't received a response from support.
My partner also submitted a ticket a few weeks ago and never received a response.
Username: scarletlust2, my partner account was el_lechero007

PLEASE KEEP US UPDATED if your ban was ever lifted or anything! I'm in the same situation!

 

[punker barbie]

Hi @punker barbie,


I’m reaching out because my Chaturbate account was banned without any clear reason. To make things even more confusing, my partner’s account was also banned just a week before mine.


We’ve both tried contacting support but haven’t received any response yet. I’d really appreciate it if you could help us understand what’s going on or point us in the right direction to resolve this.


Thanks so much for your time.


Username: scarletlust2, my partner account was el_lechero007

I have confirmed that the support team has responded to your inquiry. Ticket #24442636