Account issues

[ascensionsora]

Someone has illegally logged into my account and changed my password. I contacted support, but the first time I sent an inquiry,
I didn't include the necessary information, so they couldn't help me. I haven't received a response to my second inquiry.

@punker barbie

ID munikiss

 

[punker barbie]

Someone has illegally logged into my account and changed my password. I contacted support, but the first time I sent an inquiry,
I didn't include the necessary information, so they couldn't help me. I haven't received a response to my second inquiry.

@punker barbie

ID munikiss

I have confirmed that the support team has responded to your inquiry. Ticket #25760464

 

[ascensionsora]

I have confirmed that the support team has responded to your inquiry. Ticket #25760464

I contacted support again an hour before receiving the first response, but I haven't received a reply yet.

 

[ascensionsora]

I have confirmed that the support team has responded to your inquiry. Ticket #25760464

The initial reply I sent was to support, not to you, and it was six days ago. The initial inquiry didn't include the necessary information, so it couldn't be resolved.