Good night, I had my Chaturbate account banned and my documents denied because they claim they don't accept minors. I am trying to prove that the documents are mine and that we are of legal age.
Chaturbate front page says:
”
Account Banned
Your cam has been blocked as a result of concerns regarding compliance with our terms and conditions. Please note that we have zero tolerance for underage participation on our platform or any failure to comply with applicable law. If you believe this action is in error, you may appeal this block by sending us age verification at https://chaturbate.com/accounts/age_verification/. If you have any questions or concerns relating to your account, please feel free to contact us at support@chaturbate.com."
I tried to resend the documents but I can't. It says:
"The identification document is not valid. Reason: This person is already age verified on your account. If you are replacing an existing ID, please contact support."
I send a request (15639747) in support, with all documents attached, but didn't get a answer yet. Please, help me, @punker barbie
username: miniaturemia
Chaturbate front page says:
”
Account Banned
Your cam has been blocked as a result of concerns regarding compliance with our terms and conditions. Please note that we have zero tolerance for underage participation on our platform or any failure to comply with applicable law. If you believe this action is in error, you may appeal this block by sending us age verification at https://chaturbate.com/accounts/age_verification/. If you have any questions or concerns relating to your account, please feel free to contact us at support@chaturbate.com."
I tried to resend the documents but I can't. It says:
"The identification document is not valid. Reason: This person is already age verified on your account. If you are replacing an existing ID, please contact support."
I send a request (15639747) in support, with all documents attached, but didn't get a answer yet. Please, help me, @punker barbie
username: miniaturemia