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banned and I don't understand why ...

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Nov 4, 2021
Twitter Username
Chaturbate Username
I am currently a chaturbate model. But on October 28 during the broadcast, I was asked to verify my identity, I did so and I was accepted. Keep working and streaming normally Until October 31, which was the closing date of the fortnight. When I tried to change my tokens, it said that I was unable to cashout ... I wrote an email to chaturbate support And they replied that I did not have access to the account, that it was permanently banned. The strange thing is that I can access and I can be online How can I also receive tokens ... I am very confused and would like to find a solution. In that account there is around 2400 USD that I need to pay my mortgage. Please help me. If I did something wrong, it won't happen again, I really need my account back, I have over 80,000 followers, please help @punker barbie

Model Name: sammara_stone_
Ticket: (18584296)

Thank you so much
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