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Banned for "broadcasting in public" but wasn't

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Jul 12, 2025
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@punker barbie My account was banned today for broadcasting in public but I wasn't even broadcasting. I was on the broadcasting page (using the desktop layout on a mobile device because i couldn't figure out how to edit apps on my mobile layout), editing my goals/tips, etc (apps) and got banned. I sent two support requests and haven't heard back yet. My CB username is the same as my username here: chivakneeval

I deleted the email with the ticket number because my Gmail is getting so full so that sucks. I could send a new request but I'm trying to get my access restored ASAP. I googled how to restore access and a suggestion came up to use this site and tag you so it's worth a shot! Thank you so much for your help. Please let me know what I can do!

PS: If I was broadcasting somehow it was a total accident but I never hit the desktop button "start broadcasting" so I'm not sure how anyone even saw where I was. I will make sure I only access that page in a private location now and I'm really sorry for any issues this caused with the site. It won't happen again!

Chivakneeval
 
  • Sorry to hear that.
Reactions: stormythunder
@punker barbie My account was banned today for broadcasting in public but I wasn't even broadcasting. I was on the broadcasting page (using the desktop layout on a mobile device because i couldn't figure out how to edit apps on my mobile layout), editing my goals/tips, etc (apps) and got banned. I sent two support requests and haven't heard back yet. My CB username is the same as my username here: chivakneeval

I deleted the email with the ticket number because my Gmail is getting so full so that sucks. I could send a new request but I'm trying to get my access restored ASAP. I googled how to restore access and a suggestion came up to use this site and tag you so it's worth a shot! Thank you so much for your help. Please let me know what I can do!

PS: If I was broadcasting somehow it was a total accident but I never hit the desktop button "start broadcasting" so I'm not sure how anyone even saw where I was. I will make sure I only access that page in a private location now and I'm really sorry for any issues this caused with the site. It won't happen again!

Chivakneeval
Thanks @stormythunder I'm working on getting it reactivated. I got a message back telling me its a warning and to acknowledge the rule and say I won't do it again, which I did acknowledge, but so far still can't sign into my account. It's taking a long time to hear back from support if @punker barbie can help at all I would really appreciate it! I'll give you both a "follow" when I can get back into my account!
 
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Thanks @stormythunder I'm working on getting it reactivated. I got a message back telling me its a warning and to acknowledge the rule and say I won't do it again, which I did acknowledge, but so far still can't sign into my account. It's taking a long time to hear back from support if @punker barbie can help at all I would really appreciate it! I'll give you both a "follow" when I can get back into my account!
@punker barbie attached are the support emails but I don't have a zen desk #..
 

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