Broadcast ability suspended, support doesn't respond for 7 days

[maryparis]

Hello dear @punker barbie
my broadcast ability was suspended. Support doesn't respond for 7 days. I don't know what to do.
My nickname: guestmaria

 

[punker barbie]

Hello @maryparis I have confirmed that the support team has responded to your inquiry. Ticket #21593000

 

[maryparis]

Hello @maryparis I have confirmed that the support team has responded to your inquiry. Ticket #21593000

I didn't receive any response to my email. (spam folder is also empty)
Also I don't know how to view the ticket using your site. Couldn't find this on the internet. Can you please look again?