Broadcast ineligible

[leeahnoirr]

Hello community! Hello @punker barbie !
By mistake I forgot my OBS open during a break from broadcasting and one friend of mine has entered in the room and he was spoted on camera. I have verified him after that in my account, and he got approved, but my ability to broadcast remained suspended.
I am so sorry for my mistake, I was tired and I completly forgot that I did not close the live stream, can you please reconsider the decision? I verified the exact person that entered in the room, you can check that!
Thank you very much in advance!

 

[punker barbie]

Hello community! Hello @punker barbie !
By mistake I forgot my OBS open during a break from broadcasting and one friend of mine has entered in the room and he was spoted on camera. I have verified him after that in my account, and he got approved, but my ability to broadcast remained suspended.
I am so sorry for my mistake, I was tired and I completly forgot that I did not close the live stream, can you please reconsider the decision? I verified the exact person that entered in the room, you can check that!
Thank you very much in advance!

Please provide your username or ticket number so I may pass it along to our Support team

 

[leeahnoirr]

Thank you so much for your reply @punker barbie !!
My username is leahhnoir.
I have no ticket number, all I have on email is the confirmation saying:
“This is an automated response confirming we received your message. A customer service specialist will be in touch soon.”

 

[leeahnoirr]

Hey @punker barbie , I just wanted to gently bump this thread to remind you of my case, I have answered to your question with username and ticket number above

 

[punker barbie]

Hey @punker barbie , I just wanted to gently bump this thread to remind you of my case, I have answered to your question with username and ticket number above

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[punker barbie]

@leeahnoirr I have confirmed that the support team has responded to your inquiry. Ticket #25122246