Hi @punker barbie,
My CB username is Valentinadollxx and my ticket number is 23236029. Support responded with issues with my previously submitted government-issued photo identification and believed it was illegal. This conclusion is incorrect. Since the time I opened my account my documents have been legal. I changed my name and sex a few years ago, due to my transgender status, (as a man a woman) with rights in my country of residence (Colombia). At no time have I broken the rules, with illegal or altered documents, I am a person of legal age.
Would it be possible to review my account status again?
Thank you in advance,
My CB username is Valentinadollxx and my ticket number is 23236029. Support responded with issues with my previously submitted government-issued photo identification and believed it was illegal. This conclusion is incorrect. Since the time I opened my account my documents have been legal. I changed my name and sex a few years ago, due to my transgender status, (as a man a woman) with rights in my country of residence (Colombia). At no time have I broken the rules, with illegal or altered documents, I am a person of legal age.
Would it be possible to review my account status again?
Thank you in advance,
