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CB Account banned

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Jun 15, 2026
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Hi,
Around the 15th of May while I was broadcasting, I got a notification that my account had been banned due to concerns regarding compliance with terms of serive.
When I follow the link it takes me to the I.D verification page (my I.D had been approved 5 days before that, and next to my I.D it says approved), but there is a message saying this person is ineligible to broadcast contact support.
I sent an email to the provided email address the same day, and then another on May 27th.
I has been over a month since my first email/banning and I am still unsure what happened during my stream that breached the Terms of service and have not recieved a reply from support.

Any assistance would be very much welcomed.
 
Hi,
Around the 15th of May while I was broadcasting, I got a notification that my account had been banned due to concerns regarding compliance with terms of serive.
When I follow the link it takes me to the I.D verification page (my I.D had been approved 5 days before that, and next to my I.D it says approved), but there is a message saying this person is ineligible to broadcast contact support.
I sent an email to the provided email address the same day, and then another on May 27th.
I has been over a month since my first email/banning and I am still unsure what happened during my stream that breached the Terms of service and have not recieved a reply from support.

Any assistance would be very much welcomed.
Please provide your username or ticket number so I may pass it along to our Support team
 
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