Chaturbate ask

[MelSter]

Hello, I have a question for all the site’s users, without condemning the site’s actions. Perhaps someone, over the years of experience, has managed to identify a pattern — why, when one person posts a ban‑related question on this forum, Barbie forwards it to support, and the issue is resolved within a day, while for someone else support has already seen the request several times and still ignores it? Even if your ticket number is 156, while others have 642. Why do they see the question but are in no hurry to answer it? Is this done for the purpose of educating the models, or does it automatically mean a permanent ban on chaturbate?

 

[Vixxen81]

Every ticket submitted by a model about a ban is looked at by a human being, if you escalate the ticket. Some tickets have automatic escalation, some tickets have an automatic response with a bunch of links pointing to the FAQ and a yes/no question at the bottom of the email asking if any of those links satisfy your query. If they do not, click no and a human being will look at it.

Each ban carries a different investigation and that could take days to complete depending on your activity on the site during that suspected time. Did your room receive 45,000 chat messages in three hours or 5 chat messages? That's going to determine how fast they can go over the evidence used to ban in the first place.

You have been banned for some sort of a threat against a user. Even if they overturn the ban, they aren't just going to hand you your account back and be like "yeah it's cool." This is how CB fines a model, not with token fines or paying to be reinstated, but with a substantial amount of time without access to the site and its resources.

Also, the whole PB account responding and being like "yep responded" and the person is like "yep! all fixed!" is a total coincidence of the timing.