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Chaturbate took 22k tokens from me and have not explained why...

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Jun 28, 2021
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My post is harsh but its the truth... I have worked hard to follow and not break any Chaturbate TOS, i have 22k worth of tokens and I was banned. I know it happens alot so I have emailed support as I know it can be fix because I have not broken any TOS. I also followed the rule not to keep writing as I wait for support's reply....Yet I have not received any explanation. I try to page @punker barbie here, hoping I would atleast get a fair share of explanation to what have caused this, yet I have seen @punker barbie replied to other post while kipping mine. Without any explanation I can only come to a conclusion that chaturbate has taken my 22k worth of tokens .

account name: innocently_yours
ticket number : 19022105

I will just follow up with this post to keep it alive until CB replies or explain what I have done? I also ask the readers, has this ever happened to you? where you have written to support and never got a reply?
 
it became a common denominator, that chaturbate closes your account without any explanation, I feel the same as many, @punker barbie does not respond to my post and I see that another ticket more recent than mine does have an answer, chaturbate is a great platform for a lot But in more than 7 years I had never experienced this situation and less the lack of service and help from Chaturbate.

SOS @punker barbie
 
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Chaturbate asked me to send a Second form of I'd and I already told them that they didn't accept any of I'd within my region (which Is I'm from the Philippines) and they asked me again to send a Second form of I'd to remain my account verified and then I have no choice so I send them my I'd which Is UMID It's a very valid I'd from the Philippines and now after I send those I'd they denied It and after It i check my account It say's my account got banned so I try to contact the support and support told me that I was banned frok the Chaturbate permanently like w*f I haven't done any violation I just did what support asked me to do and they banned me. Sucks I'm so depressed and stress atm I only have this job. Support didn't explain the reason why they banned me kinea sucks makes me broke my heart😭😭😭😭😭😭
 
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To all:

My account was fixed, it was strange and believe it or not I had a very very detailed explanation, I'll attach the explanation here so others my learn from my mistake or what could have happened to your accounts...
cb.JPG

This was true where I was working with a studio, but I was lucky to have emailed CB support to remove my studio account last year and probably during their investigation they found this out and cleared my of any violation i may have done. This is a very detailed explanation and Im not sure previous members had ever received something like this but i hope it can help others who reads this and have a sense of closure.
thank you @AmberCutie with your site and helping models like myself learn from others.
@punker barbie hoping there is a first in first reply session to our post, im sure it will lessen our stress not knowing what had happened.

Thank you!!!
 
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That is the single most impressive positive thing I have ever seen from the platform! However they are still the worst as this one positive does not balance the mountain of negatives!
 
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Hello @punker barbie , I was banned again, This time around I was broadcasting then my ability to receive tip or anyone taking me to private stopped. I was sent a message to resubmit my requirements, which I did then all of the sudden I was banned . When I go to the verification page it states " ID is not valid reason duplicate."
I wrote to support, and still have not gotten a reply. Please look into my account ,
thank you..
account name : innocently_yours
ticket number: 19165900
site message.JPGCapture.JPGdubplicat id.JPG
 
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I'm very curious why they banned your account this time?
Account is back, but this time there was no specific explanation given. just a quick message saying "Your account should now work. Please try again and let us know if you need further assistance" . I can only speculate, but glad about couple things...1, account is back and i am able to cash out during this period, 2. not able to broadcast over 10 days allowed me to venture to other site which i thought i would never do but was not given a choice. I'm a dedicated person to work for a site the provides for me, but being banned gave me courage to venture and test other site, which im sure many has done.

Thank you,
 
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