Confirmation email not received

[Sputnik2001]

Hi to everyone!
Last night I created an account on Stripchat, but I never received the email to confirm my account. I've closed the page by mistake and now I can't access to my account anymore, because I didn't even choose a password. I tried to ask to assistance but they haven't replied to me all today.
Some of you knows how to solve this issue?

 

[ElGato]

Maybe @Stella_SC can help you out

 

[Maxi]

Hi to everyone!
Last night I created an account on Stripchat, but I never received the email to confirm my account. I've closed the page by mistake and now I can't access to my account anymore, because I didn't even choose a password. I tried to ask to assistance but they haven't replied to me all today.
Some of you knows how to solve this issue?

You can’t create a StripChat account without a password

ETA: unless you’ve purchased tokens, just create a new account

 

[Sputnik2001]

You can’t create a StripChat account without a password

ETA: just create a new account

Yes, you can because when you create an account initially you only have to put a nickname and the email.
I don't want to create a new account, because I have 100+ tokens in that account.

 

[Maxi]

Oops! You’re correct…

Sometimes the emails from SC can take a while.

I’d suggest just waiting for Support to come back to you (which they will).

 

[AmberCutie]

Yes, you can because when you create an account initially you only have to put a nickname and the email.
I don't want to create a new account, because I have 100+ tokens in that account.

I was curious so I gave it a shot, too:



and I also did NOT get the email. I even went in the settings to resend the verification code to verify my email address, and still nothing. (Yes, checked spam.)
I'm also shocked they let you purchase tokens before verifying your email and making a password.

Maybe @Stella_SC can drop a line to the tech team and let them know something may be amiss with new signup emails.

 

[Sputnik2001]

I was curious so I gave it a shot, too:

View attachment 104267

and I also did NOT get the email. I even went in the settings to resend the verification code to verify my email address, and still nothing. (Yes, checked spam.)
I'm also shocked they let you purchase tokens before verifying your email and making a password.

Maybe @Stella_SC can drop a line to the tech team and let them know something may be amiss with new signup emails.

Thank you very much, you're the best!

 

[ElGato]

Yeah, they are slow. Every month when my premium renews, it "expires" and then like 12 hours later is re-enabled. Pisses me the F off.
Debit card is on file. Auto-bill is on. WTF?
Standard Operating Procedure is to continue service until billing fails. Mine is not failing.
Imagine if other month-to month services were like this? Netflix, Hulu, Webhosting, Phone, Insurance, you name it.
I've emailed but that seems to go no where for me.

Edit: Typos

 

[Vixxen81]

Yeah, they are slow. Every month when my premium renews, it "expires" and then like 12 hours later is re-enabled. Pisses me the F off.
Debit card is on file. Auto-bill is on. WTF?
Standard Operating Procedure is to continue service until billing fails. Mine is not failing.
Imagine if other month-to month services were like this? Netflix, Hulu, Webhosting, Phone, Insurance, you name it.
I've emailed but that seems to go no where for me.

Edit: Typos

I think this is probably due to the fact they are in Greece and all of their processes are offshore (I assume you're American.)

 

[Sputnik2001]

I think this is probably due to the fact they are in Greece and all of their processes are offshore (I assume you're American.)

Maybe him, but I'm european

 

[ElGato]

In America and my web host is a Cyprus based business. Zero issues.
It's just shiite.

 

[AmberCutie]

I was curious so I gave it a shot, too:

View attachment 104267

and I also did NOT get the email. I even went in the settings to resend the verification code to verify my email address, and still nothing. (Yes, checked spam.)
I'm also shocked they let you purchase tokens before verifying your email and making a password.

Maybe @Stella_SC can drop a line to the tech team and let them know something may be amiss with new signup emails.

Just to follow up: I still have no email with a password.

 

[Stella_SC]

Hello @Sputnik2001

I will send you a PM to get the username and email you signed up with.

 

[Stella_SC]

Thanks for checking it out as well @AmberCutie
I don't normally deal with user accounts, but I will definitely be letting the correct team know so that they can look into the issue.