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FACE SCANNING

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Oct 16, 2021
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Hi guys,

So today i decided to apply to model with streamate. The process was pretty seamless until I was required to do a face scan towards the end. I tried virtually every inch of my room.. lighting on ringlight , I tried doing it outside but it keeps saying "NOT CLEAR TRY AGAIN" ... In my opinion the pictures were super sharp. What could the issue be?? I think that scanning up doesn't like me
 
Hi guys,

So today i decided to apply to model with streamate. The process was pretty seamless until I was required to do a face scan towards the end. I tried virtually every inch of my room.. lighting on ringlight , I tried doing it outside but it keeps saying "NOT CLEAR TRY AGAIN" ... In my opinion the pictures were super sharp. What could the issue be?? I think that scanning up doesn't like me
Report it to support. If support gives you a nonanswer. Email liz
 
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Can you do it on your phone? On a different site with face scanning, I was only able to do it on my phone, my webcam had good lighting but not good enough for the scanner, apparently. I hope it works for you too.
 
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Hi guys,

So today i decided to apply to model with streamate. The process was pretty seamless until I was required to do a face scan towards the end. I tried virtually every inch of my room.. lighting on ringlight , I tried doing it outside but it keeps saying "NOT CLEAR TRY AGAIN" ... In my opinion the pictures were super sharp. What could the issue be?? I think that scanning up doesn't like me
Hi, maybe it will help you. Can you write what you use Window? 7 or 10?
I have 2 computers. One computer has a window of 10 and I use the Chrome version of Streamate.com. Face scanning works fine. Sometimes I turn Streamate.com on a second windows 7 computer but I have to use firefox. Scanning does not work on window 7 with chrome from Streamate.com.
 
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