hi @ punker barbie

[sarah123243546]

Hi, I have an issue regarding the payment for the August 16th–31st period—I haven't received it yet. It’s already been nine days; has anyone else experienced this? I receive payments via Cosmopayment, and so far there haven't been any issues.
Also, Chaturbate support isn't responding, I only get an automated response, that's all. Please @punker barbie help me. Thank you!

 

[punker barbie]

Hi, I have an issue regarding the payment for the August 16th–31st period—I haven't received it yet. It’s already been nine days; has anyone else experienced this? I receive payments via Cosmopayment, and so far there haven't been any issues.
Also, Chaturbate support isn't responding, I only get an automated response, that's all. Please @punker barbie help me. Thank you!

Please provide your username or ticket number so I may pass it along to our Support team

 

[sarah123243546]

Please provide your username or ticket number so I may pass it along to our Support team

My username is Hotsabrine ( Mistress Sabrine ), unfortunelly i don't have a ticket number, only automated messages without number. Thank you

 

[sarah123243546]

My username is Hotsabrine ( Mistress Sabrine ), unfortunelly i don't have a ticket number, only automated messages without number. Thank you

Sorry to follow up with another message, but I haven't received any reply from you @punker barbie Could you please check what is happening with my payment? Support isn't responding either; the payment hasn't reached my Cosmo account, and the tokens haven't been returned to my Chaturbate account. I don't understand what's going on, and absolutely no one is clarifying the situation. Thank you!

 

[punker barbie]

Sorry to follow up with another message, but I haven't received any reply from you @punker barbie Could you please check what is happening with my payment? Support isn't responding either; the payment hasn't reached my Cosmo account, and the tokens haven't been returned to my Chaturbate account. I don't understand what's going on, and absolutely no one is clarifying the situation. Thank you!

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possible.

 

[punker barbie]

@sarah123243546 I have confirmed that the support team has responded to your inquiry. Ticket #25871884

 

[sarah123243546]

Support has confirmed that they have received your email and is currently being looked into. We appreciate your patience. Support will get back to you as soon as possib

@sarah123243546 I have confirmed that the support team has responded to your inquiry. Ticket #25871884

Thank you very much for resolving my issue @punker barbie , I just received my payment. Thank you again.