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My account got banned, while I was diagnosting stream server connection issues, for empty stream.

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Jan 16, 2022
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Hello,
Hello,

I have a personal Chaturbate account " Broussai " that is banned now. My ticket no. is 18942727
Could you help me to unban my account, please, in any way?

I am IT technician specialist.
The ban happened when I was diagnosting connection issue with your CB server, that me and your other brodcasters experence this weekend.
My streams and streams of other users were disconecting and reconected randomly 5-15 mins by uknown network issue. Your RTMP server was sending error 10053. So its most likely network problem.
I was streaming pasword protected streams only. - The streams were meant to test the unreliable connection and trying to figure out this network protocol issue, that me and your other CB users experience, while streaming. My stream was most of the time just a simple static image of universe, for testing the connection RTMP with CB server. I had effort to make connection more reliable, by tweaking the OBS and network setting.

I'm not asking you to help me solve this described technical problem with the RTMP protocol error and the disconection of streams of broadcasters each 10-15min, it might be too technically difficult for you, that is more of my job. Just while I was doing that, my personal CB account has been banned and there appers message: "There doesn't appear to be anyone live on cam for a while. In the future, please make sure to stop broadcasting if you plan to be away for a long time. Thank you for your understanding."

I am just asking you if you could help me solve the issue with the ban on my personal CB account. Thanks for Your understanding.


 
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