My account was banned

[simoneqq]

My account was banned some time ago, support did respond to my message after few months, but still don't know why they banned my account.
please help me with recovering my account!
account name: simoneq04
eduform2@gmail.com
@punker barbie

 

[simoneqq]

i created another ticket 6 days ago, I hope this time Support Team will answer to my question faster