No payments received

[SinfulPulse69]

Hello,

I have not received any payments to my Cosmo Payment account with the SAN account number since June - I have received payments from other platforms so I do know that my account is working. I have always switched tokens to cash before the time so I don't believe that is the problem.

• Jun 1, 2026 – Jun 15, 2026: 13,991 tokens
• Jun 16, 2026 – Jun 30, 2026: 4,807 tokens

Additionally, I am experiencing trouble logging into my payment information - I am using my authenticator app, which was working yesterday morning, as I wanted to confirm my details were correct, but since mailing support it is currently preventing me from accessing my details. I had opened a support case yesterday and they said that they had made a payment of $239.35 yesterday (which would be for the latter period, but not the 1st period) which is still not reflecting.

Have there been issues with payments, as this makes me worried.

Thanks,
SinfulPulse69