No reply from support

[SkyeAnette]

I've been waiting two weeks for a reply to my latest email from support, I just want to stream again and have been stuck in support hell for 3 months now sorting this out. @punker barbie could you please check into this. Thank you.

Username SkyeAnette, ticket # 17841251

 

[punker barbie]

Support has confirmed that this has been resolved.

 

[SkyeAnette]

Support has confirmed that this has been resolved.

It has not been "resolved" in that I have no idea what got changed or any details on how my streaming even works now, and I've been waiting two weeks for the details from them so I can stream again without issue. If they read my email question, they would see I required an answer for further clarification on this. I can't stream until I get that information.
I've been waiting two weeks just to find out how my own account is set up so I don't get banned for breaking any rules, and there is just no way I could explain this question in a new support email with how my account is set up, I really require a reply to it.

 

[SkyeAnette]

@punker barbie
Can you please get chaturbate to respond to ticket # 17841251 username SkyeAnette, because it is NOT resolved as they said as per your previous message, I require an answer to my reply question to them before I can stream because they did not give the details needed, and this is a 3 month long support ticket to solve this one issue, and there is just no way I could communicate the whole complex thing if I had to start a new support ticket. Thanks.