Person ineligible

[Valentina_anderson]

Hello! Good day @punker barbie I just completed the age verification process and it was already approved. The accounts says still "person ineligible" and I coudnt broadcast.
username: Valentina_anderson
person code: TPxvL1

Thank you for you help

 

[darthro]

Have you had any accounts on CB before?

I ask this because it usually has to do with previous accounts that have been suspended/banned

 

[Valentina_anderson]

Yes! I had another account before, how can I get it unlocked?

 

[punker barbie]

@Valentina_anderson I have confirmed that the support team has responded to your inquiry. Ticket #24994255