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Problems with payment

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Jan 20, 2017
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Hello, been having problems with my payment, I contacted chaturbate support and they said my payout was declined 4th times already and told me to contact cosmopayment. I wrote them email and they said " This is not an error that is caused by our system therefore we cannot predict why it was being declined". Both supports are telling me the problems are not on their end. No idea what to do. All the information is good, I never had problems with this.
 
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